Privacy Policy
Last Updated: June 18, 2025
1. Introduction
Welcome to Ambrose Blocks. This Privacy Policy outlines how AmbroseBlocks.pte.ltd ("we," "us," or "our") collects, uses, discloses, and protects your personal data in compliance with Singapore's Personal Data Protection Act 2012 ("PDPA").
Our commitment is to protect your privacy and build a relationship based on trust. By accessing our website and using our services, you agree to the collection and use of your information in accordance with this policy.
2. Our Data Protection Officer (DPO)
We have appointed a Data Protection Officer to oversee our compliance with the PDPA. If you have any questions about this policy or how we handle your personal data, please contact them at:
Email: contact@ambroseblocks.com
3. Personal Data We Collect
We collect personal data from you in the following ways:
a) Information You Provide to Us:
- Contact Information: When you use our contact form, we collect your name, email address, phone number, and any other information you provide in your message.
- Account Information: To purchase our products, you must create an account. We will collect your name, email address, password, phone number, shipping address(es), and billing address.
- Marketing Preferences: We collect your preference for receiving marketing communications from us.
b) Information We Collect Automatically:
- Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor activity on our website. This includes data such as your computer's IP address, browser type, pages visited, the time and date of your visit, and other diagnostic data.
- Analytics Data: We use third-party services like Google Analytics to collect, monitor, and analyze this data to improve our website's functionality and user experience. We may also use other behavioral analytics tools to understand how you interact with our website.
4. How We Use Your Personal Data
We use the personal data we collect for the following purposes:
- To provide and maintain our website and services.
- To respond to your inquiries and provide customer support.
- To set up and manage your customer account.
- To process and fulfill your orders, including processing payments and arranging for shipping.
- To communicate with you about your orders, account, or any inquiries.
- To send you marketing and promotional materials, but only with your explicit opt-in consent.
- To analyze website usage to improve our products, services, and user experience.
- To maintain the security of our website, prevent fraud, and enforce our terms of service.
5. How We Share Your Personal Data
We do not sell your personal data. We only share it with trusted third parties who assist us in operating our business, under the following circumstances:
- Service Providers: We share data with third-party companies that provide services on our behalf, such as:
- Website Hosting & Platform: Odoo, which hosts our website and provides integrated services like marketing email dispatch.
- Payment Processors: Trusted payment gateways (e.g., Stripe, PayPal) to securely process your payments. We do not store your credit card information on our servers.
- Logistics Partners: Singapore-based fulfillment centres and courier services to ship your orders.
- Analytics Providers: Google and other analytics tools to help us understand website traffic and usage.
- Legal Obligations: We may disclose your data if required to do so by law or in response to valid requests by public authorities in Singapore.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
6. Your Rights and Choices
Under the PDPA, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Correction: You have the right to request the correction of any inaccurate or incomplete data.
- Right to Withdraw Consent: You may withdraw your consent for us to use your personal data for marketing purposes at any time by clicking the "unsubscribe" link in our emails or by contacting our DPO.
To exercise your right to access or correct your data, please send a written request to our Data Protection Officer at contact@ambroseblocks.com.
7. Data Security
We employ reasonable and appropriate administrative, technical, and physical security measures to protect your personal data against unauthorized access, use, alteration, or destruction. This includes the use of SSL encryption for data transmission.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the business or legal purposes for which it was collected. For example, we will retain transaction data for the period required by Singapore's accounting and tax laws. When no longer needed, we will securely dispose of or anonymize your data.
9. Children's Privacy
Our products are designed to be safe for children. However, our website and services are intended for use by individuals who are at least 13 years old or have the consent of a parent or legal guardian.
We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and you believe your child has provided us with personal data without your consent, please contact our DPO. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information from our servers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
11. Governing Law
This Privacy Policy and your use of our website shall be governed in all respects by the laws of the Republic of Singapore.
Use of Cookies
Last Updated: June 18, 2025
his notice explains how AmbroseBlocks.pte.ltd ("we," "us," "our") uses cookies and similar technologies on our website, ambroseblocks.odoo.com.
What Are Cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, or shopping cart items) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
How We Use Cookies
We use cookies for the following purposes:
1. Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as creating an account, adding products to your cart, and proceeding to checkout. Our website platform (Odoo) uses these cookies to function correctly. 2. Performance and Analytics Cookies: These cookies collect information about how you use our website, like which pages you visit most often. This data helps us understand user behavior and improve our website. We use third-party services for this, including: * Google Analytics: To gather anonymous data on website traffic and user interaction.
Your Choices Regarding Cookies
By using our website, you consent to our use of cookies as described in this notice.
Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies or to alert you when cookies are being sent. However, if you block the strictly necessary cookies, some parts of our website may not function properly.
For more detailed information on how we handle your personal data, please review our full Privacy Policy.